Effective Date: 13 October 2026
Last Updated: 13 October 2026
Welcome to Live & Pure. These Terms & Conditions govern your access to and use of our website, https://liveandpure.in/, and the purchase of products available through our online store.
By accessing our website, creating an account or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.
If you do not agree with these terms, please discontinue using the website.
1. About Live & Pure
Live & Pure provides food and pantry products, including flours, cooking oils, spices and other products listed on our website.
Throughout these Terms & Conditions, the words “we,” “us” and “our” refer to Live & Pure. The words “you” and “your” refer to any visitor, customer or user of our website.
2. Eligibility to Use Our Website
By using this website, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide during registration or checkout is accurate and complete.
- You will use the website only for lawful purposes.
- You will not misuse the website or interfere with its security, functionality or operation.
If you are placing an order on behalf of another person or business, you confirm that you are authorised to do so.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, ingredients, packaging details and other information displayed on our website are accurate.
However:
- Product images are for illustrative purposes. Actual packaging or appearance may vary.
- Natural food products may exhibit variations in colour, texture, aroma or appearance between batches.
- Product availability, packaging and specifications may change from time to time.
- Product information should be reviewed carefully before purchase.
Customers should read the product label and any applicable ingredient, allergen, storage or usage information before consuming a product.
If you have a food allergy, dietary restriction or specific health concern, consult an appropriate professional before using a product where necessary. Product information on our website is not intended to replace medical advice.
4. Prices and Taxes
All product prices will be displayed on the website in Indian Rupees (INR), unless otherwise stated.
- Prices and offers may change without prior notice, subject to applicable law.
- The price applicable to an order will generally be the price displayed at checkout when the order is placed.
- Applicable taxes and other charges will be displayed or accounted for as required by law.
- Shipping charges, where applicable, will be shown during checkout.
- Promotional prices and discounts may be subject to additional conditions.
If a genuine pricing or listing error is identified, we will take reasonable steps to contact the customer and resolve the issue in accordance with applicable law. We will not treat an error as automatically authorising cancellation without considering the customer’s rights.
5. Orders and Order Acceptance
Placing an order on our website constitutes a purchase request.
After an order is submitted, you may receive an order confirmation. An automated confirmation does not necessarily mean that the order has been dispatched.
We may need to review or decline an order in circumstances such as:
- The product is unavailable.
- Payment cannot be verified or completed.
- The shipping address is incomplete or cannot be serviced.
- A suspected fraudulent or unauthorised transaction requires investigation.
- A technical or listing error affects the order.
If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Cancellation and Refund Policy and applicable law.
6. Payments
We may offer the payment methods displayed at checkout, which may include online payment options and bank transfer, where available.
You agree to provide accurate payment information and use a payment method you are authorised to use.
- Online payments may be processed through third-party payment service providers.
- Payment processing is subject to the applicable provider’s terms and security procedures.
- Bank transfer orders, where offered, may require payment verification before dispatch.
- Orders may be held until payment is successfully confirmed.
- Any applicable payment-related charges will be disclosed before you complete the purchase.
Live & Pure does not intend to collect or store complete payment-card credentials on its website where payment processing is handled by a third-party provider.
7. Shipping and Delivery
We aim to deliver orders to serviceable locations within India.
Our shipping arrangements, estimated delivery times and shipping charges are described in our Shipping Policy.
The current standard shipping charges are:
- Orders below ₹999: ₹50 shipping charge.
- Orders of ₹999 or more: Free shipping, subject to eligibility and the conditions displayed at checkout.
Delivery times are estimates and may be affected by courier operations, weather, public holidays, incorrect address details and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and a reachable contact number.
For additional details, please review our Shipping Policy.
8. Cancellations, Returns and Refunds
Order cancellations, returns, replacements and refunds are handled in accordance with our applicable Cancellation and Refund Policy and applicable law.
Customers should review the relevant policy before placing an order.
If a product arrives damaged, incorrect or incomplete, please contact our support team promptly with the order number and supporting photographs where appropriate.
Nothing in these Terms & Conditions removes any rights or remedies available to customers under applicable consumer protection laws.
9. Offers, Discounts and Promotional Codes
From time to time, Live & Pure may offer discounts, promotional codes, bundles or special offers.
Unless stated otherwise:
- Promotional offers are subject to their stated validity and conditions.
- Some offers may apply only to selected products or eligible orders.
- Promotional codes must be entered correctly during checkout where required.
- Offers cannot be combined unless expressly permitted.
- An expired or ineligible code may not be applied to an order.
Any material conditions or restrictions applicable to an offer will be communicated with that offer.
10. Customer Accounts and Information
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, subject to applicable law.
You agree to notify us if you suspect unauthorised access to your account.
You must provide accurate information when registering, placing an order or contacting customer support. We may request additional information when reasonably necessary to verify an order or address a security concern.
Our collection and use of personal information are governed by our Privacy Policy.
11. Acceptable Use
You agree not to:
- Use the website for unlawful, fraudulent or misleading purposes.
- Submit false orders or knowingly provide inaccurate information.
- Attempt to gain unauthorised access to our systems or customer accounts.
- Introduce malicious code or interfere with the website’s operation.
- Copy, scrape, reproduce or exploit website content in a manner that infringes our rights or applicable law.
- Misrepresent your identity or impersonate another person or business.
We may take reasonable action against misuse, including restricting access where justified and permitted by law.
12. Intellectual Property
Unless otherwise stated, the website’s branding, logos, text, graphics, photographs, design elements and other content are owned by or licensed to Live & Pure.
You may browse the website and use its content for personal, non-commercial purposes.
You must not reproduce, distribute, modify, publish or commercially exploit our protected content without prior written permission, except where permitted by applicable law.
All third-party names, trademarks and materials remain the property of their respective owners.
13. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, delivery partners, analytics tools and external websites.
These services may be governed by separate terms and privacy policies.
We do not control every aspect of third-party services and are not responsible for their independent content or practices, except to the extent required by applicable law.
The availability of a third-party link does not necessarily constitute an endorsement by Live & Pure.
14. Website Availability and Accuracy
We aim to keep our website accessible and functioning properly. However, temporary interruptions may occur because of maintenance, technical problems, security measures or circumstances beyond our control.
We may update product listings, website features and other content from time to time.
Nothing in this section excludes liability where exclusion is prohibited by applicable law.
15. Limitation of Liability
To the extent permitted by applicable law, Live & Pure will not be responsible for indirect or consequential losses arising from the use of the website where such exclusion is legally permitted.
We do not exclude or limit liability for matters that cannot lawfully be excluded or limited, including applicable statutory consumer rights.
Nothing in these Terms & Conditions removes any rights you may have concerning defective products, misleading representations, refunds or other remedies under applicable law.
16. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website, infringement of third-party rights or material breach of these Terms & Conditions.
This clause does not require you to indemnify Live & Pure for losses caused by our own unlawful conduct or for matters where such an obligation would be prohibited by law.
17. Privacy and Data Protection
We process personal information in connection with activities such as order fulfilment, payment verification, delivery, customer support and website administration.
Our handling of personal information is described in our Privacy Policy.
By using the website, you acknowledge that relevant information may be processed for legitimate purposes associated with your use of our services, subject to applicable privacy and data protection laws.
18. Changes to These Terms
Live & Pure may revise these Terms & Conditions to reflect changes in our services, business operations or legal requirements.
Updated terms will be published on this page with a revised effective or last-updated date.
Changes will apply in accordance with applicable law. Where required, we will provide appropriate notice or obtain consent.
19. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any disputes relating to the website or purchases will be addressed in accordance with applicable Indian law. Nothing in this section restricts a customer’s right to approach a competent consumer commission or other forum where permitted by law.
20. Contact Information
If you have any questions about these Terms & Conditions, orders, payments or our products, please contact us:
Brand: Live & Pure
Email: info@liveandpure.in
Phone: +91 9145959531
Website: https://liveandpure.in/contact-us/
Please include your order number when contacting us about an existing purchase.
Thank you for choosing Live & Pure. We appreciate your trust in our products and services.